Devices and apps
Three devices on the floor. Two apps in a pocket.
One app runs the floor, and what it becomes depends on where you stand it: the till at the counter, the kitchen screen on the pass, the host stand at the door. Two more live on a phone — one for whoever runs the place, one for the people who eat with you.
Three devices
One app. Stand it where it's needed.
A kitchen screen isn't a till with the sell buttons hidden, and a host stand isn't a booking website on a tablet. Each is the same app doing the job of the spot it stands in, so a tablet can be a till on Tuesday and a second kitchen screen on Saturday.
POS · Android tablet or handheld
The till
On the counter, behind the bar
Your menu on big buttons, cash and cards, tabs and tables, and the cash-up at close — and it keeps selling when the wifi doesn't.
- Sells with no signal
- Cash, cards and split bills
- Unlimited tills per site
KDS · Android tablet or screen, full screen
The kitchen screen
On the pass, on the line
The ticket rail without the paper: what to cook, for whom, in what order, and how long it has been waiting. Bumped when it's up.
- Oldest ticket first
- Modifiers nobody misreads
- Bump, with an undo
Host · Android tablet, full screen
The host stand
At the door
Tonight at a glance: who's due, who's late, which tables free up when, and where to put a walk-in without breaking a booking.
- Tonight by time
- Seat a party in a tap
- A walk-in queue
Two apps
And two that live on a phone.
A phone is nobody's till. These are the two jobs a phone is genuinely better at: the owner who isn't in the building, and the customer deciding where to eat.
iPhone and Android
Coming soonTenvelo Manager
For whoever runs the place
The business in your pocket. Today's takings against the same hour last week, the one thing that needs a decision, and the few changes worth making mid-service.
- Today against last week
- Tells you when it needs you
- Act without going in
iPhone and Android
Coming soonThe Tenvelo app
For your customers
People nearby see that you're open and how you take orders, then order on your own page. Your customer, with their details shared only when they say so.
- Found by people nearby
- Orders land on your own page
- You choose to be listed
And the back office
Which isn't an app at all.
It's a website. Open it in any browser on a laptop, a phone or the tablet itself: the menu, the numbers, the team, the stock and every site. Nothing to install, and nothing to keep up to date.
Any web browser
The back office
For the owner and the office
Not an app — a website. Where the business is set up and read in full: the menu, the day's numbers, the team, stock, guests and every site.
- Nothing to install
- One menu, every till
- Every site in one view
One system
Five screens. Nothing to reconcile.
Most venues end up with a till from one company, a booking system from another, and a spreadsheet joining them up. The joining up is the job nobody was sold. Every Tenvelo device and app reads and writes one system, so there's nothing to join.
One menu
Set an item, a price or an allergen once. Every till, the kitchen screen, your ordering page and the Tenvelo app all show it.
One order ledger
A counter sale, a tab, an online order and a table order are the same kind of thing, so the kitchen, your stock and your reports see one stream.
One guest
The regular who books, orders online and pays at the bar is one person with one history, not three records in three systems.
One set of numbers
Every screen reads the same takings, so the figure on the owner's phone is the figure on the Z report.
Every screen
And who stands in front of it.
Each screen does one job for one person: the pass, the door, the drawer, the diary. Nothing is hidden three menus deep because it belonged to somebody else's screen.
- SellWhoever's on the counter
- Your menu in colour-coded categories, on buttons big enough to hit without looking. Options are asked for before the item goes on, and a note goes on any line.More on the till →
- Take paymentWhoever's at the till
- Cash with the change worked out, a card on your own machine, a gift card or points — in any mix, split any way, with the tip kept apart from your takings.More on card payments →
- TabsBar and floor staff
- An open order any till can pick up: name it, add a round, split it, settle it. A tab is never stuck on the device that opened it.More on tabs and tables →
- FloorServers and the manager
- The room as you drew it: which tables are busy, who's serving them, how long they've been sitting, and the bill so far.More on tabs and tables →
- Guests and loyaltyWhoever's taking payment
- Find a regular or add one in a tap, points earned on the sale, and a reward or a gift card taken as payment like any other tender.More on loyalty →
- Drawer and cash-upThe manager closing
- The float, money in and out with a reason, what the drawer should hold at any point, a blind count at close, and the Z report printed.More on takings and cash-up →
- Clock inEveryone on shift
- Sign on with a PIN or a staff card, clock in and out, and see your own hours and tips without having to ask anyone.More on your team →
- The passThe line and the expo
- Tickets in the order they were sent, oldest first, with how long each has waited and a colour change past the time you set. Bump one when it's up, and undo it if it wasn't.More on kitchen screen →
- StationsThe chef
- Which station this screen shows, and whether a printer is backing it up. A second round on a tab arrives as its own ticket rather than reopening the first and jumping the queue.More on kitchen screen →
- TonightWhoever's on the door
- The book by time with the table plan beside it. Seat a party and its tab opens on its table with the guest already on it — the moment the diary and the till stop being two systems.More on bookings →
- The waitlistThe host on a Saturday
- The queue of people waiting for a table when there's no booking to honour, seated from the same screen as the book.More on bookings →
- TodayThe owner, the manager
- Takings so far against the same hour last week, how they were paid, and every site in one list.More on takings and cash-up →
- Needs youWhoever's on call
- What needs a decision, worked out for you rather than left for you to spot, each with the one thing to do about it.
- Sales and product mixThe owner
- The day by the hour, what was given away, and every item's sales — the dish carrying the menu, and the one that isn't.More on takings and cash-up →
- Sold outThe manager on shift
- Take a dish off sale at one site from wherever you are, and put it back on. Every till there and your ordering page follow at once.More on menu and prices →
- Online orderingThe manager on shift
- Pause online orders, push the collection time out, or turn one delivery app off for the night when the kitchen is under.More on online ordering →
- Team and shiftsThe manager, the owner
- Who's on the clock now, one person's shift and correcting it, and last week's timesheets to approve from the train.More on your team →
- Announcements and the logManagers across the week
- Tell every till one thing once and see who's read it, and leave the next manager the note about what happened on your shift.More on your team →
- NearbyA hungry guest
- The venues that have joined, nearest first, with whether each one is open and how it takes orders.More on online ordering →
- A venueA guest deciding
- Your place, your hours and the ways you take an order — then straight to your own ordering page to place it.More on online ordering →
- At the tableA guest sitting down
- Scan the code on the table and order from the same menu, with the round landing on a tab the floor staff can see.More on order and pay at table →
- Your ordersA returning guest
- One account across the venues they use, so ordering again is a tap and paying is Apple Pay or Google Pay.More on customers →
- HomeThe owner, first thing
- Today against the same day last week, and what's waiting: an online order nobody's accepted, a till that hasn't synced, a day nobody closed.
- OrdersWhoever gets asked
- Every order from every channel, searchable, with its payments, its refunds, and who did what to it.More on the till →
- Reports and the ZThe owner, the bookkeeper
- Sales, end of day, product mix, labour, discounts and comps, cash drawers and sites compared — each with the same header, and exports to Xero or QuickBooks.More on takings and cash-up →
- MenuThe owner, the chef
- Items, categories, options, allergens, prices and discounts, set once for one site or all of them, and on every till within seconds.More on menu and prices →
- Team, rota and timesheetsThe manager
- Members and what each may do, the week's rota, the time clock, timesheets to approve, and how tips are shared.More on your team →
- CustomersThe owner
- The guest directory with each guest's visits and spend, and the segments you want to talk to.More on customers →
- LoyaltyThe owner
- Your programme on your own rules — points, visits or stamps — the rewards they buy, and every movement accounted for.More on loyalty →
- Gift cardsThe office
- Sell, top up and follow every voucher, with each card's balance and movements and the liability you're carrying.More on gift cards →
- Bookings and the waitlistThe host, the manager
- Tonight's book by table and time, the walk-in queue, and what the room can actually take.More on bookings →
- The floor planThe owner
- Draw the room once — tables, seats, sections — and every till at that site shows the same floor.More on tabs and tables →
- StockThe manager
- What's on the shelf, a count that reconciles, waste with a reason, reorder levels, purchase orders and suppliers.More on stock and suppliers →
- Online orderingThe owner
- Your ordering page, collection times, which delivery apps are on, and whether you're listed in the Tenvelo app.More on online ordering →
- Stations and timingsThe chef
- Which station cooks what, and when a ticket has waited long enough to change colour on the pass.More on kitchen screen →
- Devices and printersWhoever sets it up
- Each tablet paired and told what it is — a till, a kitchen screen or a host stand — and named to its site, with the printers and card terminals beside it.More on hardware →
- Card paymentsThe owner
- What you take by card, what it costs you, and — when Tenvelo Payments launches — the payouts, the reconciliation and any dispute.More on card payments →
Questions
Questions people ask.
- How many apps is Tenvelo?
- Two phone apps, plus the till. The till app is installed on the tablets that become your till, your kitchen screen and your host stand. Tenvelo Manager and the Tenvelo app go on a phone — one for whoever runs the place, one for your customers. The back office is a website, so there's nothing to install for it.
- Do I need a separate kitchen display system?
- No. A kitchen screen is a tablet running the same app, told at pairing that it's a kitchen screen. No second system, no second licence, and no bridge between the two to go wrong.
- Do I pay for each till or screen?
- No. Run as many tills, kitchen screens and host stands per site as you like — a plan is priced per site, not per device.
- Can one tablet do two jobs at once?
- No, and that's on purpose: a device is paired as a till, a kitchen screen or a host stand so staff always know what's in front of them. You can pair it as something else when the room changes.
- What does it all cost?
- The till app and the back office are on the Free plan, with no contract. Plus is £59 and Pro £129 per site a month, adding tables, the kitchen screen, online orders and more.
Get started
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