Loyalty
Loyalty your regulars actually use.
Your regulars earn points or stamps on every visit. Nobody downloads an app, rewards come off the bill at the till, and they check their balance from the receipt.
Your scheme
The tenth coffee free, or points on every pound.
Choose the scheme that suits you, and set the rewards your customers can spend.
Points or stamps
Points for every pound spent, or a stamp card where the tenth coffee is on you.
Rewards you choose
A free item or money off, redeemed at the till as a discount so VAT and reports stay right.
One scheme for every site
Run a single scheme across all your sites, or across a franchise, with a report of who earned and who redeemed.
Earning
Easy to join, easy to earn.
Customers join at the till in seconds and earn on every sale linked to them.
Sign up in seconds
New members join at the till with a phone number or email and a consent tick.
Put right automatically
Void or refund a sale and the points it earned come back off.
Balance on the receipt
Customers scan the QR on their receipt to see their balance. No app.
Coming: earned from their card
With Tenvelo Payments, a known card will earn points by itself, with no phone number at the till.
Questions
Questions people ask.
- Do customers need an app for loyalty?
- No. Points build up on their customer record, and they can check their balance by scanning the QR code on their receipt.
- Can I run a stamp card?
- Yes. Choose a stamp card, such as the tenth coffee free, or points for every pound spent.
- Can a digital stamp card replace paper ones?
- Yes. Stamps sit on the customer's record, so the card can't be lost or left at home, and you can see who's earning and who's redeeming.
- Do staff have to ask for a phone number?
- Find the customer at the till by name, phone or email to add their points. Earning automatically from the card they pay with is coming with Tenvelo Payments.
- Can I give points as a goodwill gesture?
- Yes. Adjust a customer's balance from their record, and the change is noted in their history.
Also in Tenvelo
It all works together.
Customers
One record per guest with visits, spend and allergies flagged at the till and in the kitchen, and consent kept properly.
- One record per guest
- Allergies flagged in the kitchen
- Consent kept properly
Gift cards
Physical and emailed gift cards, redeemed at the till with the balance kept, and a report of what's outstanding.
- Physical and emailed cards
- Spent in part at the till
- Liability that reconciles
- Coming soon
Card payments
Coming soon: cards sent straight from the sale, one published rate, and payouts matched to every order.
- Amount sent from the sale
- One published rate
- Your own machine until then
Who uses it
Whatever you run.
Restaurants
A live table plan, courses fired to the kitchen, bookings that open the bill and rounds ordered by QR.
Cafés
Quick through the morning rush, with milk and sizes on one tap, stamp-card loyalty and allergens written down.
Pubs
Tabs any till can pick up, food straight to the kitchen, bookings for Sunday lunch and ordering from the garden.
Bars
Tabs on every till, spirits and mixers on one tap, tips shared by hours and a day that runs past midnight.
Takeaways
Your own ordering page and the delivery apps on one till and kitchen screen, with a pause switch for busy nights.
Bakeries
Quick at the counter, with sold-out items greyed out, recipes for stock and pre-orders taken online.
Market stalls
Keeps selling with no signal, keeps cash and card takings together, and each market's takings separate.
Food vans
Sells in a field with no signal, with prices for each pitch, one-tap sold out and orders taken ahead.
Get started
Set your shop up today.
Open an account in a minute — no sales call, no contract. Want to talk it through first? The people building Tenvelo read every email and reply themselves.