Works offline
When the wifi drops, you keep selling.
Plenty of tills stop the moment the internet does, and you find out with a queue in front of you. Tenvelo keeps ringing up sales, running tabs and printing tickets, and sends everything on when the signal comes back.
The real till, recorded — not a mock-up.
1.
Tap to sell
Big buttons, laid out like your menu. Tap twice, sell two.
2.
The wifi drops
Nothing changes on screen. Keep ringing up.
3.
Change, worked out
Tap the note you're handed. The change is right there.
4.
Still selling
Sales wait safely on the tablet: “2 to send”.
5.
Back online
It all catches up. Nothing to re-key.
Why it matters
The internet always gives up at the worst moment.
Many tills are only a window onto a computer somewhere else. When the connection goes, so does the till, and a busy Saturday becomes a queue of people you can't serve. It's worth asking about before you choose one.
The festival field
Thousands of phones on one mast, and a queue that won't wait for a bar of 4G.
The cellar bar
Thick walls, no signal, and the busiest night of the week.
The pub garden
Take orders and cash all afternoon out of wifi range, walk back in, and everything lands.
The broadband at noon
Routers pick their moment. It's always the lunch rush.
What Tenvelo does
The work happens on the tablet in your hand.
Tenvelo doesn't need to ask anyone's permission to take a sale. It records it on the tablet, and sends it on when it can. There's no server in a cupboard to look after.
Every sale is saved on the tablet first
Before anything is sent anywhere. Even if the tablet dies mid-order, the sale is waiting when it switches back on.
Nothing gets counted twice
On a patchy line a till can't always tell whether a sale got through. Tenvelo makes sure each one is recorded exactly once, however many times it has to try.
It catches up by itself
When the signal returns, sales go up and menu changes come down. No button to press, nothing to type in again at closing time.
You can see it happening
The till shows when it last synced and how many sales are waiting, oldest first, so you're never left wondering.
What keeps working
A dead router is just a normal shift.
The everyday jobs at the counter and on the floor carry on with no connection at all.
Selling and cash
Ring up, take cash with the change worked out, and record cards from a standalone machine.
Tabs and tables
Keep adding rounds, and every round reaches the other tills when the signal's back.
Receipts and kitchen tickets
Printers on your own network keep printing receipts and kitchen tickets, every time.
Signing on and clocking in
Staff sign on, clock in and take breaks. It's saved on the tablet like a sale, and sent on later.
Cash-up and refunds
Put a mistake right straight away, read the drawer, and close it with a blind count.
For the curious, or whoever looks after your tech: the engineering that stops a sale getting lost or counted twice.
How it works, technicallyQuestions
Questions people ask.
- Do I need the internet to use Tenvelo?
- You need a connection to set Tenvelo up. After that the till keeps selling, running tabs and printing without one, and catches up when it's back.
- What happens to sales taken offline?
- They're saved on the tablet straight away and sent on automatically when the connection returns. Each lands in the right trading day in your reports.
- Could a sale get counted twice?
- No. Each sale gets its own identity on the tablet the moment it's taken, so however many times the till has to try sending it, it's only ever recorded once.
- What keeps working when the internet drops?
- Taking orders, running tabs, cash, the cash drawer and printing all carry on as normal, and everything catches up on its own when the connection is back.
- Do all EPOS systems work offline?
- No. Many cloud tills need a connection for some or all of what they do, so it's worth asking before you choose. Tenvelo is built to sell with no connection at all.
- Can I take cards when the internet is down?
- Tenvelo keeps recording them. Take the card on a standalone card machine and record it on the sale. Whether the card machine itself works offline depends on your card provider.
Also in Tenvelo
It all works together.
The till
Your menu on big buttons, cash and your own card machine in one flow, split bills, and refunds, discounts and tips in a couple of taps.
- Tap to sell, with options
- Cards, cash and split bills
- Refunds, comps and tips
Tabs and tables
A table plan that shows who's sat where and for how long, tabs any till can pick up, and bookings on the same tables.
- A live table plan
- Tabs shared between tills
- Bookings on the same tables
Hardware
Your own Android tablet, Epson and Star printers and cash drawers today, with Tenvelo terminals coming soon.
- Bring your own Android tablet
- Epson and Star printers
- Tenvelo terminals coming soon
Who uses it
Whatever you run.
Restaurants
A live table plan, courses fired to the kitchen, bookings that open the bill and rounds ordered by QR.
Cafés
Quick through the morning rush, with milk and sizes on one tap, stamp-card loyalty and allergens written down.
Pubs
Tabs any till can pick up, food straight to the kitchen, bookings for Sunday lunch and ordering from the garden.
Bars
Tabs on every till, spirits and mixers on one tap, tips shared by hours and a day that runs past midnight.
Takeaways
Your own ordering page and the delivery apps on one till and kitchen screen, with a pause switch for busy nights.
Bakeries
Quick at the counter, with sold-out items greyed out, recipes for stock and pre-orders taken online.
Market stalls
Keeps selling with no signal, keeps cash and card takings together, and each market's takings separate.
Food vans
Sells in a field with no signal, with prices for each pitch, one-tap sold out and orders taken ahead.
Get started
Set your shop up today.
Open an account in a minute — no sales call, no contract. Want to talk it through first? The people building Tenvelo read every email and reply themselves.