Online ordering
Online orders, without a tablet for every app.
Take orders on your own ordering page and bring your delivery app orders into the same till and kitchen. One menu, one sold-out button, one set of numbers.
Your own ordering page
Orders that come straight to you.
Every site gets its own ordering page, built from the menu you already have. Customers order for collection, and you keep the relationship.
Your menu, live
The same products, prices and options as the till, with sold-out items greyed out as they happen.
Pay on collection
Customers pay when they pick up, at the till like any other sale. Paying online by card is coming with Tenvelo Payments.
Collection times
Customers choose a time, and get an email confirming the order.
Choose what's online
Pick which products sell online at each site, and leave the rest for the counter.
Delivery apps
Deliveroo, Uber Eats and Just Eat, on your till.
Orders from the delivery apps come straight into Tenvelo, so nobody types them in again and nothing sits on a separate tablet.
Straight to the kitchen
Delivery orders reach the kitchen screen and the printer like any other order.
Commission recorded
The app's commission is recorded with each order, so your reports show what you actually took home.
Stock goes down
Every delivery order takes stock off the shelf, just like a sale at the counter.
When it's busy
You control the flow.
New orders are flagged on the till and the kitchen screen, and the kitchen decides how much it can take.
Accept or reject
Every new online order asks to be accepted, on the till or the kitchen screen.
Pause and prep time
Pause online orders for a site in one tap, and tell customers how long orders are taking.
One sold-out tap
Mark something sold out on the till and it's gone from your ordering page and the delivery apps within seconds.
No till? Still fine
A tablet in incoming-orders mode shows, accepts and prints online orders on its own.
Questions
Questions people ask.
- Which delivery apps work with Tenvelo?
- Deliveroo, Uber Eats and Just Eat orders come straight into your till and kitchen screen, alongside orders from your own ordering page.
- Do online orders go to the kitchen?
- Yes. They arrive on the kitchen screen and printer as tickets, just like orders rung up on the till.
- Can I stop taking orders when the kitchen's slammed?
- Yes. Pause online orders for a site in one tap, or change the prep time customers see.
- What happens when something sells out?
- Mark it sold out once and it disappears from the till, your ordering page and the delivery apps within seconds.
- Do you take commission on online orders?
- No commission on orders from your own ordering page. Customers who pay online pay by card through Tenvelo Payments, at its one published card rate, when it launches. Delivery apps charge their own commission, recorded against each order.
Also in Tenvelo
It all works together.
Kitchen screen
Every order from every channel on one kitchen screen or printer, split by station, with courses fired when the table's ready.
- Every channel on one screen
- A screen for each station
- Courses held and fired
Menu and prices
Edit the menu from anywhere and every till and channel updates in seconds, with options, prices per site and one-tap sold out.
- Updates every channel in seconds
- Options and extras
- Sold out everywhere in one tap
Order and pay at table
A QR code on each table: guests see the live bill and order rounds from their phone, with paying by phone coming soon.
- The live bill on their phone
- Order rounds from the table
- Split at the table
Who uses it
Whatever you run.
Restaurants
A live table plan, courses fired to the kitchen, bookings that open the bill and rounds ordered by QR.
Cafés
Quick through the morning rush, with milk and sizes on one tap, stamp-card loyalty and allergens written down.
Pubs
Tabs any till can pick up, food straight to the kitchen, bookings for Sunday lunch and ordering from the garden.
Bars
Tabs on every till, spirits and mixers on one tap, tips shared by hours and a day that runs past midnight.
Takeaways
Your own ordering page and the delivery apps on one till and kitchen screen, with a pause switch for busy nights.
Bakeries
Quick at the counter, with sold-out items greyed out, recipes for stock and pre-orders taken online.
Market stalls
Keeps selling with no signal, keeps cash and card takings together, and each market's takings separate.
Food vans
Sells in a field with no signal, with prices for each pitch, one-tap sold out and orders taken ahead.
Get started
Set your shop up today.
Open an account in a minute — no sales call, no contract. Want to talk it through first? The people building Tenvelo read every email and reply themselves.